Thank you for shopping at GirlDressesusa. We strive to ensure that you are completely satisfied with your purchase. If you are not entirely happy with your order, we are here to help.
**Returns:**
You have 30 days from the date of delivery to initiate a return. To be eligible for a return, your item must be unused and in the same condition that you received it, including all original tags and packaging.
**Non-Returnable Items:**
Certain items cannot be returned, including:
– Items that are marked as final sale
– Customized or personalized items
**Return Process:**
1. Contact us at [email protected] or call us at 916-310-8870 to initiate a return.
2. Provide your order number and reason for the return.
3. We will send you instructions on how to return your item.
**Refunds:**
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5-7 business days, and a credit will be applied to your original payment method.
**Exchanges:**
If you would like to exchange an item for a different size or color, please follow the return process and place a new order for the desired item.
For any further questions or concerns regarding our Returns Policy, please feel free to reach out to us via email or phone.
Thank you for choosing GirlDressesusa!